Terms and Conditions

Effective Date: January 1, 2025

Welcome to Service Connection

These Terms and Conditions ("Terms") govern your use of the Service Connection website ("Site") and services. By accessing or using our Site, you agree to these Terms. If you do not agree, please refrain from using our Site.

1. Acceptance of Terms

By accessing our Site, you agree to comply with these Terms and our Privacy Policy. If you are using the Site on behalf of a company or organization, you represent that you have the authority to bind them to these Terms.

2. SMS Terms & Conditions

SMS Consent Communication:

Phone numbers collected for SMS purposes will not be shared with third parties for marketing purposes.

Types of SMS Communications:

You may receive text messages related to:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Service updates

Example:
"Hello, this is a reminder of your appointment with Service Connection on [Date] at [Time]. Reply STOP to opt-out."

Message Frequency:

Message frequency may vary, but you may receive up to [X] messages per week based on your preferences.

Opt-In Method:

You may opt-in via:

  • Online forms

  • Paper forms

  • Verbal confirmation

Opt-Out Method:

You can opt-out at any time by replying "STOP" to any SMS message or contacting us directly.

Help:

For assistance, reply "HELP" or contact us at:
admin@service-connection.com
1 (800) 208-3613

Messaging Disclosures:

Standard message and data rates may apply. Messaging frequency may vary.

3. Limitations of Liability

In no event shall Service Connection, its officers, employees, or agents be liable for indirect, incidental, or consequential damages arising from your use of our Site or services.

4. Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Service Connection or its licensors and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

5. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Site. Your continued use signifies acceptance of the updated Terms.

6. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms will be resolved in the courts located in Plano, Texas.

7. User Responsibilities

  • You agree not to misuse the Site or its content.

  • You are responsible for maintaining the confidentiality of your account information.

  • You must not engage in illegal or unauthorized activities on the Site.

8. Contact Information

For questions about these Terms, please contact:
Service Connection
6860 Dallas Pkwy, Plano, TX 75024
Email: admin@service-connection.com
Phone: 1 (800) 208-3613

Opt-in, Opt-out, and Help Messages (TCR Compliance)

  • Opt-in Message:
    "Thank you for opting into SMS messages from Service Connection. Reply STOP to unsubscribe. Reply HELP for assistance. Message and data rates may apply."

  • Opt-out Message:
    "Thank you for opting out of SMS messages from Service Connection. Reply START to opt back in."

  • Help Message:
    "Thank you for contacting Service Connection. For immediate assistance, call us at 1 (800) 208-3613 or visit www.service-connection.com."